December System Maintenance

Thank you for using SoroTouch.
We would like to inform you that system maintenance will be conducted on the dates and times below.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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■ Date:
Every Tuesday (December 2nd, 9th, 16th, 23rd, 30th, 2025) from 10:00 PM to 2:00 AM the following day (JST)
Every Wednesday (December 3rd, 10th, 17th, 24th, 31st, 2025) from 3:00 AM to 7:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact:When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, there may be two brief communication interruptions (approximately 1 to 2 seconds each) during the maintenance window, which could result in error responses.
※ Information provided by GMO Payment Gateway
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■ Date: December 12th, 2025 (Fri) and December 19th, 2025 (Fri), from 2:00 AM – 5:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, an error response will occur for approximately one minute during each maintenance period.
※ Information provided by GMO Payment Gateway
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■ Date: December 16th, 2025 (Tue) and December 19th, 2025 (Fri) and December 23rd, 2025 (Tue), from 1:00 AM – 6:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: Several brief interruptions of about 2–3 seconds each may occur during each maintenance window, potentially resulting in error responses during credit card transactions.
※ Information provided by GMO Payment Gateway
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