October System Maintenance

Thank you for using SoroTouch.
We would like to inform you that system maintenance will be conducted on the dates and times below.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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■ Date:
Every Tuesday (October 7th, 14th, 21st, 28th, 2025) from 10:00 PM to 2:00 AM the following day (JST)
Every Wednesday (October 1st, 8th, 15th, 22nd, 29th, 2025) from 3:00 AM to 7:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact:When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, there may be two brief communication interruptions (approximately 1 to 2 seconds each) during the maintenance window, which could result in error responses.
※ Information provided by GMO Payment Gateway
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■ Date: October 3rd, 2025 (Fri) and October 6th, 2025 (Mon) and October 10th, 2025 (Fri), from 1:00 AM – 6:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: Several brief interruptions of about 2–3 seconds each may occur during each maintenance window, potentially resulting in error responses during credit card transactions.
※ Information provided by GMO Payment Gateway
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■ Date: October 10th, 2025 (Fri) and October 17th, 2025 (Fri), from 2:00 AM – 5:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, an error response will occur for approximately one minute during each maintenance period.
※ Information provided by GMO Payment Gateway
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