July System Maintenance

Thank you for using SoroTouch.
We would like to inform you that system maintenance will be conducted on the dates and times below.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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■ Date:
Every Tuesday (July 1st, 8th, 15th, 22nd, 29th, 2025) from 10:00 PM to 2:00 AM the following day (JST)
Every Wednesday (July 2nd, 9th, 16th, 23rd, 30th, 2025) from 3:00 AM to 7:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact:When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, there may be two brief communication interruptions (approximately 3 to 7 seconds each) during the maintenance window, which could result in error responses.
※ Information provided by GMO Payment Gateway
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■ Date: July 8th, 2025 (Tue), from 1:00 AM – 6:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: During maintenance period, an error may occur when making credit card payments for approximately 2-3 seconds.
※ Information provided by GMO Payment Gateway
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■ Date: July 11th, 2025 (Fri) and July 18th, 2025 (Fri), from 2:00 AM – 5:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: When using a Mitsui Sumitomo Card for transactions processed via the VISA JAPAN Group, an error response will occur for approximately one minute during each maintenance period.
※ Information provided by GMO Payment Gateway
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■ Date: July 14th, 2025 (Mon) and July 28th, 2025 (Mon), from 12:00 AM – 6:00 AM (JST)
■ Affected Services: 【Portal】 MyPage – “New Membership Registration,” “Edit Child Information,” “Edit Payment Information” in Account Settings
■ Purpose: Payment system maintenance
■ Impact: Due to server hardware upgrades, there will be two instances of routing reduction within the maintenance window, each lasting less than one hour, which may result in error responses for credit card payments.
※ Information provided by GMO Payment Gateway
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